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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alejandro Martinez

May 26, 2023

5  out of  5 rating by Alejandro Martinez
"Laura was so helpful with my renters insurance. Very respectful and very responsive to any questions I had. Will definitely recommend their services to anyone asking for renters!"

Kt B

May 22, 2023

5  out of  5 rating by Kt B
"As a mother of 4 time is something I don’t have much of but Laura made it so easy for me to switch from my previous insurance company and she was able to explain it to me in a way that I was able to understand, something no other company has done before. Laura really cares about what was in my best interest. i’m so thankful for Laura and all the money she’s now saving me on my auto and renters insurance, I walked away knowing I was in great hands!"

Kenneth Brunet

March 31, 2023

5  out of  5 rating by Kenneth Brunet
"Best service I've had in along time! Laura Lee was extremely knowledgeable and helped me save so much money on my renters and automotive insurance. The whole process of switching was super super super easy and very quick. Its really nice to work with such a nice and talented agent who knows her stuff. This is the only insurance compay that I will ever refer my family and friends to!!! Thank you for making this so easy 🙏"

Shemar Morrison

March 21, 2023

5  out of  5 rating by Shemar Morrison
"My experience with James Webb and his team of insurance agents was beyond all expectation. Not only did they help navigate my transition from my former insurance provider they also educated me on every step of the process. I would certainly recommend to anyone in the market for an insurance provider! Customer service 5 stars Professionalism 5 stars Knowledge and expertise 5 stars"

LaShandra Warren

March 16, 2023

5  out of  5 rating by LaShandra Warren
"Laura help me save money on my vehicle insurance, & transferred everything smooth process from Geico, an then she turn around an gave me additional help with getting additional Life Insurance with the help from James Webb, I love her Customer service, friendly, accurate, an knowledgeable experience of course with the help of James Webb. Thanks again Laura, & James Webb"

Abrieal Celestine

January 31, 2023

5  out of  5 rating by Abrieal Celestine
"Laura Lee has great customer service skills, very knowledgeable, and responsive. Very affordable insurance company."

Ricky Villers

January 17, 2023

5  out of  5 rating by Ricky Villers
"James Webb State Farm in Kenner is the best!! Laura Lee and the office staff is extremely helpful and they go above and beyond for their customers. Thank you for saving me money and taking good care of me!"

Jesse Clark

January 12, 2023

5  out of  5 rating by Jesse Clark
"Laura Lee went above and beyond to help me with my auto and life insurance policy needs. With her help I was able to save a lot of money."

Annie Bordelon

January 12, 2023

5  out of  5 rating by Annie Bordelon
"Amazing group of people. Laura Garrett has been wonderful to work with. Her willingness to go above and beyond has been outstanding!"

Philip Gerage

October 26, 2022

5  out of  5 rating by Philip Gerage
"Laura Lee is awesome!! So glad I switched from Progressive to State Farm!!😁😁😁"

Laura Garrett

October 21, 2022

5  out of  5 rating by Laura Garrett
"I've been with State Farm for over 24 years. When I started with them, I was with an agent whose office I found to be the absolute best at what they did. (So I thought at the time.) They always kept me informed of rates and my best options. When Katrina hit, in 2005, they were in touch with me every step of the way. It turns out that this may be common practice for State Farm. I was upset to find out that my agent was retiring in 2021 and that they were going to have to move me to another agent. It turns out that that's the best thing that could've happened. James Webb is my new agent. He's extremely polite and very helpful when handling my questions or concerns. His team is always on top of their game. When I call, they greet me very politely and are very eager to help in any way possible. I've found Laura Lee to be extremely helpful, polite and wanting to help in any way to make any concerns go as easily as they can. She seems to me to be the backbone of what makes things go so smoothly at James Webb's office. James Webb's team was with me every step of the way when hurricane Ida hit New Orleans. Even through all of the chaos they returned every call, answered all of my questions, and made my worries fade relatively easily. They've made a bad situation good again, which is all you can ask for from an insurer. If you are considering insuring some of your most prized possessions and are shopping for insurance, look no further than to James Webb and his remarkable team."

Phillip Cole

October 21, 2022

5  out of  5 rating by Phillip Cole
"I would highly recommend James Webb State Farm in Kenner. They are extremely responsive with same-day quotes. Everything is personalized with the highest quality service. Laura Lee helped me save money and she made the switch from my previous insurance company very easy. Absolutely wonderful customer service at this office!!!"


August 25, 2022

5  out of  5 rating by Rubberducky186
"My experience with James Webb State Farm in Kenner was awesome! Laura Lee is absolutely wonderful and extremely helpful. She helped me save money on my car insurance and made the transfer from my old insurance company very easy. I highly recommend this agency."

Davina LeBlanc

August 18, 2022

5  out of  5 rating by Davina LeBlanc
"James Webb, Mrs. Marand the whole staff are the most helpful that I've have had the pleasure of conducting business with.. They are always ready and able answer any questions I have had..."

Danelle T

August 11, 2022

5  out of  5 rating by Danelle T
"Very satisfied with my experience choosing State Farm. Not only have I saved money but Laura is friendly and personable and I’m glad to have her as my representative. Thanks!"

Dawn Vienne

July 26, 2022

5  out of  5 rating by Dawn Vienne
"A dear friend referred me to this State Farm Agent because my existing company of over 40 yrs. increased my premium $70.00 per month!! So this agent is now saving me over $90.00 per month with the exact same auto coverage. Mary the rep. that helped me was the best, nicest, most knowledgeable and professional person ever!! Thank you for making this transition a memorable one!!"

Adriel Paz

June 25, 2022

5  out of  5 rating by Adriel Paz
"Jennifer was a delight to work with. She got me a great discount on my car insurance. Kudos to the whole team."

Denise Barattini

June 13, 2022

5  out of  5 rating by Denise Barattini
"Jennifer was a great help when we needed it!!"

Jeff Poche

May 16, 2022

5  out of  5 rating by Jeff Poche
"Been having my life insurance policy with James for years. I just recently switched my auto insurance to them. Great rates and even better customer service. I most recently spoke with Jennifer, even stayed late on a Friday to get me setup. Highly recommend using them for your insurance needs."

Austin Allen

April 28, 2022

5  out of  5 rating by Austin Allen
"Thank you to James Webb State Farm. We just switched auto insurance for our company to them and it was very east to do so. Very professional. Allison was the person we used and she was great."

Shelby Dubé

April 28, 2022

5  out of  5 rating by Shelby Dubé
"Our company just switched our coverage to James Webb - State Farm. We were unhappy with our current commercial auto coverage (different company) and Allison and the team truly went above and beyond to get us the coverage we wanted at a great value. Everyone we spoke with at the office was a great. If you have a fleet of company vehicles--we highly recommend James Webb's office."

Glo O

April 13, 2022

5  out of  5 rating by Glo O
"(Translated by Google) Jenifer with James Webb was able to help me quote several properties for the homeowners policy. Thanks Jennifer! (Original) Jenifer con James Webb pudo ayudarme a cotizar varias propiedades para la póliza de propietarios. Gracias Jenifer!"

Karen Reynolds

March 25, 2022

5  out of  5 rating by Karen Reynolds
"James Webb has been my agent for over 5 years now. I have several policies with him and have been very pleased with the service. A few years ago my vehicle was stolen. James was there every step off the way making sure I understood the process. It was comforting knowing that he was there for me. If you are looking for a professional and caring group call James Webb and his staff. They truly care."

Donnie Stans

March 18, 2022

5  out of  5 rating by Donnie Stans
"The staff at James Webb's office is the best there is. So very helpful and courteous. The absolute best agent ! Can't thank them enough for such great service!"

Greg Lane

March 18, 2022

5  out of  5 rating by Greg Lane
"State Farm has been my insurance company for almost 50 years. My car, my children's and grandchildren's cars, homes, boat, and more has always been insured by State Farm. While James Webb is my agent and he and all of his staff have always been wonderful to work with, Allison is the agent that has been my direct contact for everything for well over 20 years. Allison has always been there for me and my family, through the hurricanes, floods, accidents, etc., and to explain and council us on the best and most economical plans for our many needs. Her wealth of knowledge, 'can do' spirit, patience, kindness, etc. can be summed up by simply saying that she truly cares about people. Thank you Allison and State Farm for always being there for myself and my family during both the good and hard times!"