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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brian brisbi

October 27, 2023

5  out of  5 rating by brian brisbi
"I was referred to State Farm James Webb by a close friend and I am so thankful for the connection. Laura Lee Garrett quoted our automobile insurance, and not only did Laura Lee offer a detailing quote and options to fit our specific needs better than my current provider, even better Laura Lee had exceeded other competitors offers that I contacted as well. Laura Lee is an amazing agent, great character, professionalism, listener, patient and trustworthy. Laura Lee provides excellent service and made the process so easy and painless. I felt the "WOW" effect! Laura Lee saved me a major amount of money, I now have outstandingly better coverage. I would recommend State Farm James Webb and Laura Lee Garrett to any of my friends or family.” Many thanks again! Geaux Blue!!!"
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Shelby Lyle

October 18, 2023

5  out of  5 rating by Shelby Lyle
"Absolutely amazing! Great customer service extremely helpful and communicative!"
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September 27, 2023

5  out of  5 rating by Muhammad
"Laura is an amazing agent and has helped me every time I have any issues or questions. Everyone at this establishment calls back when needed and goes far and beyond to help customers out !!! Would highly recommend if you need family friendly service in the dot."
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Brian Guess

September 11, 2023

5  out of  5 rating by Brian Guess
"Recently I switched to State Farm so that me and my husband could be on the same policy. Now I'm saving money from a discount I wasn't even aware of. So glad I switched! 🙌🏻"
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Karen Galvez

August 31, 2023

5  out of  5 rating by Karen Galvez
"Laura Lee was amazing I’m a new driver and she helped me out so much saved me a great amount she is such sweet heart"
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kenny fisher

August 31, 2023

5  out of  5 rating by kenny fisher
"Most friendly experience ever!!"
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The Big Easy

August 25, 2023

5  out of  5 rating by The Big Easy
"Laura Lee Garrett was extremely helpful with the process of getting car insurance for my first time. very kind and professional person. would recommend her to anybody."
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Orin Bridgewater

August 23, 2023

5  out of  5 rating by Orin Bridgewater
"Great staff. Laura Lee contacted me when I wasn’t thinking of switching from previous insurance and immediately made an impression. Got me setup and going within 15 mins on the phone. Staff is quick at answering questions and even reached out to me after hours to resolve an issue I thought I had! Great team and place to go through for your auto and renters needs! 100% recommend!"
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Derrik Bouziga

July 28, 2023

5  out of  5 rating by Derrik Bouziga
"Laura Lee signed us up last year for our auto and Life insurance. I recommend James Webb State Farm to everyone now! Not only are we saving money but when we need help with something we get it immediately. His whole staff is always very helpful and friendly. Laura went above and beyond with us, even making a trip down to the bayou to help my wife with her Life insurance. Now that’s what I call customer service. If you are looking for insurance, this is where you want to go!"
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Kate Armstrong

July 26, 2023

5  out of  5 rating by Kate Armstrong
"Laura Lee is the most wonderful person that I have worked with for insurance. She takes time outside of office hours to help her potential clients and clients because she knows how hard it can be to deal with things during standard business hours. I loved that when we were talking she make the conversation feel easy and personal. She also helped me understand what I needed to take care of being that I moved from out of state. She truly is the best. I know the rest of the team is just as great!"
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Sherry Fabre

July 26, 2023

5  out of  5 rating by Sherry Fabre
"Started searching for auto insurance and was shocked that I was spending so much for auto insurance with my old company. State Farm offer was very competitive, and the low deductible was a plus. Highly recommend State Farm and Laura Garrett, she was great."
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Patrick Jordan

July 25, 2023

5  out of  5 rating by Patrick Jordan
"Laura Lee Garrett was amazing, she answered all my questions and was very knowledgeable about the policies. I’ll certainly do business again. Customer for life."
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Sara Garrett

July 25, 2023

5  out of  5 rating by Sara Garrett
"James Webb State Farm is the best! I highly suggest calling this office for any of your insurance needs. Promise they will not disappoint!! Laura helped me save a good amount of money on my auto and renters insurance policies. She also helped me pick out a Life Insurance policy that is extremely affordable and the process was super easy. Now I have peace of mind knowing that my family is protected. James’s staff members are all extremely helpful and knowledgeable. The problem with my previous insurance company was not just the HIGH PRICES… it was ALWAYS so hard to get someone on the phone. I love knowing that I can call the office or stop in and get answers anytime with James Webb State Farm in Kenner.  Thank you all for always being on top of the game!"
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Aaron Jones

July 19, 2023

5  out of  5 rating by Aaron Jones
"Not only are the people who work here FANTASTIC at their jobs but they are welcoming to all and some of the most caring people you could possibly ever meet all the agents and font desk assistant are all truly people who I will never forget. They treat everyone like family. It was amazing experience here was honestly one of the best jobs I’ve had sense I was 17. VERY THANKFUL for the opportunity I was given."
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Nicolas Griffith (Nicolion)

July 9, 2023

1  out of  5 rating by Nicolas Griffith (Nicolion)
"Will randomly increase your rate without warning or contact."
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Adora Smith

June 23, 2023

5  out of  5 rating by Adora Smith
"I just recently switch to State Farm, and I WISHED I would have transferred over sooner. Laura Lee helped me out with all my questions and concerns and even helped me get the lowest rate possible! I’m will be saving hundreds of dollars. Also want to mention that Laura has the coolest personality, I felt like friends as soon as we started conversation lol <3"
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Margie Hirstius

June 8, 2023

5  out of  5 rating by Margie Hirstius
"Excellent customer service!"
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Alejandro Martinez

May 26, 2023

5  out of  5 rating by Alejandro Martinez
"Laura was so helpful with my renters insurance. Very respectful and very responsive to any questions I had. Will definitely recommend their services to anyone asking for renters!"
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Kt B

May 22, 2023

5  out of  5 rating by Kt B
"As a mother of 4 time is something I don’t have much of but Laura made it so easy for me to switch from my previous insurance company and she was able to explain it to me in a way that I was able to understand, something no other company has done before. Laura really cares about what was in my best interest. i’m so thankful for Laura and all the money she’s now saving me on my auto and renters insurance, I walked away knowing I was in great hands!"
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Kenneth Brunet

March 31, 2023

5  out of  5 rating by Kenneth Brunet
"Best service I've had in along time! Laura Lee was extremely knowledgeable and helped me save so much money on my renters and automotive insurance. The whole process of switching was super super super easy and very quick. Its really nice to work with such a nice and talented agent who knows her stuff. This is the only insurance compay that I will ever refer my family and friends to!!! Thank you for making this so easy 🙏"
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Shemar Morrison

March 21, 2023

5  out of  5 rating by Shemar Morrison
"My experience with James Webb and his team of insurance agents was beyond all expectation. Not only did they help navigate my transition from my former insurance provider they also educated me on every step of the process. I would certainly recommend to anyone in the market for an insurance provider! Customer service 5 stars Professionalism 5 stars Knowledge and expertise 5 stars"
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LaShandra Warren

March 16, 2023

5  out of  5 rating by LaShandra Warren
"Laura help me save money on my vehicle insurance, & transferred everything smooth process from Geico, an then she turn around an gave me additional help with getting additional Life Insurance with the help from James Webb, I love her Customer service, friendly, accurate, an knowledgeable experience of course with the help of James Webb. Thanks again Laura, & James Webb"
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Abrieal Celestine

January 31, 2023

5  out of  5 rating by Abrieal Celestine
"Laura Lee has great customer service skills, very knowledgeable, and responsive. Very affordable insurance company."
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Ricky Villers

January 17, 2023

5  out of  5 rating by Ricky Villers
"James Webb State Farm in Kenner is the best!! Laura Lee and the office staff is extremely helpful and they go above and beyond for their customers. Thank you for saving me money and taking good care of me!"
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Jesse Clark

January 12, 2023

5  out of  5 rating by Jesse Clark
"Laura Lee went above and beyond to help me with my auto and life insurance policy needs. With her help I was able to save a lot of money."